We deliver anywhere in France within 2 to 4 days, and in Europe within 2 to 6 days.

For international orders, delivery can take between 4 and 12 days depending on location.

For pre-orders, delivery times are indicated on the product page.

After each order, you will receive a tracking e-mail. This e-mail gives you access to the transporter's information to find out the status of your order.

Yes, we ship worldwide. Please note that our stocks and offices are located in France, so shipping costs are calculated accordingly. You may be subject to customs charges if you order from outside the European Union.

Yes, if you would like a refund for any reason, you can. Send us a message by e-mail stating your choice. You have 30 days after receiving your order to request a refund. For exchanges, the same procedure applies, you will simply have to buy the product you want after the refund.

Email : emailpals.clothing@gmail.com

We accept all conventional payment methods. You can also pay with ShopPay, which allows you to make ultra-fast and secure payments.

We also accept crypto-currency payments, so you can spend your Bitcoin, Ethereum, Litcoin and USDC in our store. The transaction is made directly with your crypto-currency wallet, no need to switch back to a traditional currency.

We are very sorry if your order did not arrive. Please check your emails to make sure that this is not a potential delay on our part. Otherwise, please send us a message stating your problem to : emailpals.clothing@gmail.com

We attach great importance to the durability of our garments. We use high-quality manufacturing techniques to ensure the strength and longevity of our products. What's more, by using sustainable materials such as organic cotton, we reduce the environmental impact of our garments while guaranteeing their durability.

All garments have washing instructions on the inside label, so that you can wash them properly. It's very important that you pay attention to this so that your clothes stay intact over time.

For cotton garments, we recommend washing at 30 degrees maximum, not using a tumble dryer, and drying your garments flat.

We have a quality control department that ensures the conformity of each garment we ship. However, it is possible that we have made a mistake and we apologize for this. If you have received a faulty item, please send us a message with photos of the item as soon as possible after receiving your order. You have 30 days from receipt of your parcel to make your claim.